BLOG

This is SmallBizPod's blog dedicated to practical advice, news and insight for small business owners, entrepreneurs, and anyone needing help starting a business. You can read all sections of the blog from here or go straight to the topic you prefer by clicking the appropriate channel above.

Sponsors

Alibaba.com sponsors SmallBizPod small business podcast


ROI - Why results should be the starting and finishing line of any marketing plan

Marketing can be an expensive business regardless of whether your target audience is niche or mass market.

Getting the right message to the right people at the right rime 1) to ensure they’re aware of you and 2) ultimately getting them to part with their hard earned cash, can eat a substantial chunk of your own hard earned profits.

So faced with a multitude of tactical options, what should you spend, how should you spend it and who with? Marketing isn’t a sprint - rush headlong at your activities and you’ll probably be able to repent at leisure. A planned approach is much better if it’s tangible results you’re after.

First job (if you’re confident that your product is credible and you know there’s a market out there) is to figure out exactly what you want your marketing activities to deliver. This is your starting line - and this is why I’m such a strong advocate of taking time out to formalise a business plan on paper.

If you have crystal clear goals for your business, you’re already giant strides ahead. To translate your business goals into marketing goals, you must express them in terms of your customers - how many do you need, what do you want them to spend and by when? It pays to be specific about the values and timescales involved in each instance and to have a clear idea of who your customers are and where they can be found will give you a starter for ten too.

Answer these questions and you have a reasonable marketing brief to be tackled solo, or with professional help dependent entirely on your aspirations and budgets. (Remember, DIY is great, if you’re good at it. If not, there’s nothing worse than a bodged job and you may as well flush your cash, for all the good it’ll do you).

If you’re DIYing, brainstorm all of your options and don’t forget the low cost or no-cost options, such as word of mouth or securing some free coverage from your local newspaper. It’s a good idea once you’ve got all your ideas down, to rank them according to their ease/cost. If there’s anything easy and low cost that you’re not already doing, it’s time to get cracking. But for everything else go back to your objectives and ask how exactly can this activity deliver customers/sales? Put definite figures against it. Trust your instincts -  after all you’ve got valuable experience to draw upon. And as fast as your hat, you’ll know if the activity is worth investing in, whether it delivers the elusive trophy - Return On Investment.

Written in simple terms - this is the basic process followed by marketing agencies, large and small, when they build marketing plans for businesses and brands. But bolting together a ‘mix’ of activities that look to give the best returns isn’t where it ends. The skill of marketing is keeping track of returns (through measures), as you go along so that you can adapt your approach and sink your energies into doing more of the stuff that works for you.

So whilst the end game is results - successful marketing could be compared to a rolling road. And the best route to winning is to set and monitor your own performance against targets along the way.

Related Posts

Alibaba.com sponsors SmallBizPod small business podcast

Sponsor SmallBizPod - the podcast for small business and entrepreneurs



1 Comment »

Subscribe to SmallBizPod feedRSS feed for these commments. SmallBizPod trackbackTrackBack address

    Yes!

    You hit the nail on the head.

    Marketing is a journey where you keep in touch with the results (feedback) of marketing actions and steps to determine what is working best to reach the ROI objective. The better the understanding of the vision and final objective, and the better the understanding of the results of each marketing step taken, the better the trip will be, with more success steps and fewer misadventures.

    Comment by Bill Dueease — March 22, 2007 #

Leave a comment

XHTML: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Freeform Dynamics sponsors SmallBizPod's blog

Podcasts

Listen to small business podcasts on iTunes

Click on one of the blue triangles below on the right to listen to inspirational interviews with entrepreneurs from the SmallBizPod archive.

Does Vista Matter To Small Business?

Does Vista Matter To Small Business?

Does Vista matter to SMEs? Reports from the London launch event and a podcast recording of Bill Gates.

play small business podcast now
SmallBizPod #34 - Wednesday 22 November

SmallBizPod #34 - Wednesday 22 November

Juliette Prouse, of Qube Communications interviews George Torok, Canadian marketing expert,on personal branding and getting one up on the competition.

play small business podcast now
SmallBizPod #54 - Monday 17 September 2007

SmallBizPod #54 - Monday 17 September 2007

Serial entrepreneur and author, Robert Craven, provides very practical small business advice on marketing and making your business stand out.

play small business podcast now
SmallBizPod #27 - Tuesday 13 June 2006

SmallBizPod #27 - Tuesday 13 June 2006

Interviews from Business Scope networking event on franchising, protecting IP and angel funding with Elaine Gold of Y's-Weight, Jeffry Pym of Beer & Partners, and Sarah Staines of Sherrards.

play small business podcast now

Small Business Podcast RSS FeedWhat is this? Small Business Podcast RSS FeedMore business podcasts

Recent Posts

Comments
  • Gill: Martyn as you say, if you form relationships with them and keep them on their toes, they are certainly more...
  • Martyn: Gill, First class advice - having a procedure and sticking to it is very important. If you call regularly,...
  • Benjamin: Ah… Now that would be telling… Safe to say it will be something to do with technology and the...
  • Alex Bellinger: Hi Clive, yes Becky’s agreed to carry on writing a letter from America each month for a while...
  • Alex Bellinger: Just wondering where all that energy will be directed now you’ve built your brood. Unless of...
  • Benjamin: “Transmutation certainly goes into some depth about how the energy of the libido is often channeled...
  • Clive Birnie: I don’t know the stats but I know of a few people now running established and successful...
  • Alex Bellinger: Hi Justin, what failures have you had to overcome? Any examples you’d like to share?
  • Justin Gough: I think Failure is a good part of starting and owning your own business. You learn something every time...
  • Nick: It appears that Strato UK no longer offer a virtual server package. They also insist on running a full backup...

Topics
  • Archives
    Contact

    Other Info

    Check out other information and ways to subscribe for free to this blog

    • Add to Google
    • Subscribe in NewsGator Online
    • Subscribe in Bloglines
    • Add SmallBizPod - small business blog to Newsburst from CNET News.com
    • Small Business Blogs - BlogCatalog Blog Directory

    Small Business Trends review

    Creative Commons License

    Web 2.0 Expo Europe 2008

    © Copyright BizPod Media Ltd, 2005-2008