Technology

Analysis and practical advice on technology for small businesses and startups.

Twitter for small businesses: how to use it and why?

Twitter is the big internet phenomenon of the last two years. But what benefit does it hold for small businesses and how should marketers best use the service for their company?

By Chris Lee | 22nd December 2009 at 1:00 pm | Read more ...

Poking holes in CRM – your customers, the social web & VRM

Last month’s launch of Chatter introduced a social layer to Salesforce.com’s cloud-based CRM offering, but how far will businesses go to let customers have their say?

By Alex Bellinger | 18th December 2009 at 1:54 pm | Read more ...

Why social search will kibosh News Corp Bing deal

The potential deal to block Google from indexing News Corp content giving crawling rights to Microsoft’s Bing looks clever, but has two major flaws, argues Alex Bellinger.

By Alex Bellinger | 23rd November 2009 at 4:35 pm | Read more ...

Windows 7 XP upgrade – a headache for 90% of mid-sized businesses?

According to Microsoft only 10% of mid-sized businesses run Vista, so how will SMBs cope with the XP upgrade path to Windows 7 following its launch next week.

By Alex Bellinger | 16th October 2009 at 3:20 pm | Read more ...

Telnic, .tel domains & the small business namespace

Alex Bellinger considers the fear behind domain name bloat, the catch-22 of .tel for small businesses and the battle for the definitive ‘namespace’ online.

By Alex Bellinger | 14th September 2009 at 1:27 pm | Read more ...

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