POSTS TAGGED ‘CRM’

Poking holes in CRM – your customers, the social web & VRM

Last month’s launch of Chatter introduced a social layer to Salesforce.com’s cloud-based CRM offering, but how far will businesses go to let customers have their say?

By | 18th December 2009 at 1:54 pm | Read more ...

May the Force.com be with you?

David Tebbutt rummages through some small business statistics and takes a peek at the Force.com application platform from Salesforce.

By | 1st June 2009 at 11:07 am | Read more ...

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