SmallBizPod #78 – motivation, customers and sales in 2009 with Kevin Kelly

An interview with entrepreneurship coach and author Kevin Kelly on taking a positive approach, turning customers into friends and securing sales during 2009.

By Alex Bellinger
12th January 2009 at 5:13 pm

This week SmallBizPod #78, the podcast for startups and entrepreneurs, kicks off the new year with a positive interview with Irish entrepreneurship expert and motivational speaker, Kevin Kelly. The focus of the podcast is on creating a positive outlook, customers and sales in the tough environment of 2009. There’s also another listener book review and details of SmallBizPod Sevens.

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Show Notes

Summary

Intro:

• 00:00 Alex introduces what to expect in this week’s episode.

• 02:12 Kelly Magowan of Six Figures reviews Secrets To Building A Winning Business by Andrew Griffiths.

• 10.02 Highlights interview with Richard Grosse of Andrew James Forwarding members of Alibaba.com.  The full interview can be found here.

Features:

• 12:17 Interview with Kevin Kelly, motivational speaker and one of Ireland’s foremost coaches and authors on entrepreneurship.  Alex and Kevin discuss how entrepreneurs can unlearn fear and how self-awareness is vital for leaders facing the challenges of 2009, as well as focusing on a dream and keeping ego at bay to make sure you are open to learning from anybody, anywhere.  They also explore how to exceed customers’ expectations, the exceptional execution of every day ideas, making friends of customers, constructive paranoia, and building experience, energy, enthusiasm and focus into sales.

• 43:20 Do check out the newly launched SmallBizPod Sevens where you can contribute 7 business tips on a topic you know well to raise your profile and help other startups and small business owners.

• 44.20 MusicJeff Alford
Magical Source
from “Heart Of Trance”
(Aardvark Records)

Stream from Rhapsody
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  1. […] small businesses don’t have this problem.  As Irish entrepreneurial coach, Kevin Kelly said to me in a recent podcast, you should turn customers into […]

  2. […] I was forutnate enough to be able to provide a book review podcast for, Alex Bellinger from SmallBizPod, the podcast for start ups, small business and entrepreneurs. <!– /* Font Definitions */ […]

  3. Alastair says:

    Those lessons from Kevin are vital in difficult economic times.

    Fear is a killer and a debilitating factor that small businesses and entrepreneurs can’t really afford right now.

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