POSTS TAGGED ‘customer journey’

Walk a few miles in your customer’s shoes

I did a great exercise with a corporate client this week, that I thought would work equally well for any small business. It’s simple, it’s quick and it can shed …

By | 28th September 2007 at 9:40 am | Read more ...

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SmallBizPod #51 - Interview with Nigel Botterill of thebestof

SmallBizPod #51 - Interview with Nigel Botterill of thebestof

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SmallBizPod #77 - business innovation - every idea is a startup

SmallBizPod #77 - business innovation - every idea is a startup

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SmallBizPod #47 - Venture Capital podcast

SmallBizPod #47 - Venture Capital podcast

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SmallBizPod #67 - Going Solo - freelance perspectives

SmallBizPod #67 - Going Solo - freelance perspectives

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SmallBizPod #82 - Budget podcast 2009

SmallBizPod #82 - Budget podcast 2009

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SmallBizPod #46 - Interview with Lord Billimoria & Michelle Dewberry

SmallBizPod #46 - Interview with Lord Billimoria & Michelle Dewberry

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